Jili35 Privacy Policy

1 Who This Policy Applies To

This Privacy Policy applies to all individuals who access, browse, or create an account on the Jili35 platform — including the website and mobile app. By registering or continuing to use the platform, you acknowledge that you have read and understood how your personal data is handled under this policy.

This policy is intended for users located in the Philippines. If you are accessing the platform from outside the Philippines, please note that data processing is governed by the terms described here regardless of your physical location at the time of access.

2 What Information We Collect

Jili35 collects personal information in two main ways: directly from you when you register or interact with the platform, and automatically through your use of the site or app.

Information you provide directly:

• Full name and date of birth (required for age verification)
• Email address and mobile number used for account registration and OTP verification
• Government-issued identification documents submitted during KYC verification
• Payment-related information, such as the name on your GCash or Maya account or your bank account details, used to process deposits and withdrawals in PHP
• Support communications — messages and chat logs when you contact the Jili35 support team

Information collected automatically:

• Device information, including your device type, operating system, and browser version
• IP address and approximate location data
• Session activity, including pages visited, time spent, and features used
• Game activity logs, including bets placed, outcomes, and transaction history
• Cookies and similar tracking technologies used to remember your preferences and improve your experience

3 Why We Collect Your Information

Every piece of information Jili35 collects serves a specific purpose. We do not collect data beyond what is reasonably necessary to operate the platform and keep it safe for all players.

4 How Your Information Is Stored and Protected

All data transmitted between your device and Jili35 servers is protected by SSL (Secure Sockets Layer) encryption. This means that any information you enter — including login credentials, payment details, and verification documents — is encrypted in transit and cannot be intercepted by third parties.

Your data is stored on secured servers with access restricted to authorised personnel only. Jili35 implements technical and organisational safeguards to prevent unauthorised access, data loss, or misuse.

• Passwords are stored in hashed form and are never accessible in plain text — even to Jili35 staff.
• Sensitive documents submitted for KYC are stored in encrypted form and accessed only when required for verification purposes.
• Regular security reviews and access audits are conducted to maintain platform integrity.

No data transmission over the internet can be guaranteed to be completely secure. While we take all reasonable precautions, Jili35 cannot guarantee absolute security of data in transit beyond our control.

5 Sharing Your Information

Jili35 does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data may be shared only in the following situations and only to the extent necessary:

• Payment processors: When you make a deposit or request a withdrawal, relevant payment details are shared with your chosen payment provider — such as your bank, GCash, or Maya — to complete the transaction in PHP.
• Identity verification services: KYC verification may involve a trusted third-party identity verification provider. These providers are contractually bound to handle your data securely and only for the purpose of verification.
• Technology and infrastructure partners: Service providers that support platform operations — such as cloud hosting, analytics, and security monitoring — may process certain data as part of their services. All such providers are subject to data processing agreements.
• Legal and regulatory requirements: Jili35 may disclose information when required to do so by applicable law, legal process, or government authority. We will only share the minimum information necessary to comply.
• Fraud prevention: Where suspected fraud, abuse, or criminal activity is identified, relevant information may be shared with appropriate authorities or third-party fraud prevention services.

6 Cookies and Tracking Technologies

Jili35 uses cookies and similar technologies to improve your experience on the platform. A cookie is a small text file stored on your device that helps the platform recognise you and remember your preferences between sessions.

The types of cookies we use include:

• Essential cookies: Required for the platform to function correctly — for example, keeping you logged in during a session.
• Preference cookies: Used to remember your settings, such as language preferences or game display options.
• Analytics cookies: Help us understand how players use the platform so we can improve performance and user experience. Data collected through analytics is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent activity, including session hijacking and credential stuffing attempts.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect platform functionality, including the ability to log in or complete transactions.

7 How Long We Keep Your Data

Jili35 retains personal data only for as long as it is necessary for the purposes described in this policy, or as required by applicable law.

• Account information is retained for the duration of your account's active status, and for a reasonable period after account closure to allow for dispute resolution and legal compliance.
• Transaction records — including deposit and withdrawal history — are retained for a minimum period consistent with applicable financial record-keeping requirements.
• KYC documents and identity verification records are retained for the period required by applicable law after account closure.
• Support communications are kept for a reasonable period to assist with follow-up queries and quality review.

When data is no longer needed and no legal obligation requires its retention, Jili35 will securely delete or anonymise it.

8 Your Rights Over Your Personal Data

As a Jili35 account holder in the Philippines, you have certain rights regarding your personal information. These include:

• Right to access: You may request a copy of the personal information Jili35 holds about you.
• Right to correction: If any information held about you is inaccurate or incomplete, you may request that it be corrected.
• Right to deletion: In certain circumstances, you may request that your personal data be deleted. Note that some data may be retained to fulfil legal obligations even after such a request.
• Right to object: You may object to certain types of data processing, such as the use of your data for analytics purposes.
• Right to data portability: You may request that your data be provided in a structured, commonly used format where technically feasible.

To exercise any of these rights, contact the Jili35 support team. Requests will be reviewed and responded to within a reasonable timeframe. We may ask you to verify your identity before processing a data request.

9 Children and Minors

The Jili35 platform is strictly for individuals aged 21 years and older. We do not knowingly collect personal information from anyone below the age of 21. If you believe a minor has registered an account or submitted personal data, please contact our support team immediately so we can investigate and take appropriate action, including account closure and data deletion.

10 Links to Third-Party Services

The Jili35 platform may reference third-party services — such as GCash or Maya for payment processing. Jili35 is not responsible for the privacy practices of these third-party providers. If you visit or use a third-party service in connection with your Jili35 account, we encourage you to review that provider's privacy policy separately.

11 Changes to This Privacy Policy

Jili35 may update this Privacy Policy from time to time to reflect changes in the platform, applicable laws, or data handling practices. When updates are made, the revised policy will be published on this page with a new "last updated" date.

We encourage you to review this page periodically. Continued use of the Jili35 platform after any changes are posted means you accept the updated policy. If you do not agree with the revised terms, please stop using the platform and contact support to close your account.

12 Contact and Privacy Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the way Jili35 handles your personal data, please get in touch with our support team. We are committed to addressing privacy enquiries in a timely and transparent manner.

• Email: [email protected]
• Support availability: 24 hours a day, 7 days a week
• Platform: jili35.vu (Philippines)

For general questions about how the platform works, you can also visit our FAQ page or review the Terms and Conditions.